Some users are encountering issues logging in.

Incident Report for Epsilon3

Resolved

This issue has been resolved.
If any users are still encountering issues logging in first try a hard-refresh which should fix it. For continued problems please reach out to support.

Posted Oct 20, 2025 - 14:39 PDT

Update

We've deployed a fix for the issue. Most users need to log back into the application and may need to do a hard-refresh first.
We are still addressing issues with new users created in the last few hours.

Posted Oct 20, 2025 - 13:33 PDT

Identified

The issues has been identified and we are deploying a fix.

Posted Oct 20, 2025 - 13:15 PDT

This incident affected: Epsilon3 US production.