Degraded file attachment performance

Incident Report for Epsilon3

Resolved

This incident has been resolved.
Posted Apr 14, 2026 - 09:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2026 - 09:24 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 14, 2026 - 07:39 PDT

Investigating

We are currently investigating this issue.
Posted Apr 14, 2026 - 06:07 PDT
This incident affected: Epsilon3 US production.